Refund policy
BLACK LABEL USA — RETURN & REFUND POLICY
All Sales Are Final
Due to the nature of our products, all sales made through Black Label USA are final.
We do not accept returns, exchanges, or cancellations after an order has been processed. Refunds are not offered for changes of mind or ordering errors.
Damaged, Incorrect, or Missing Items
At Black Label USA, customer satisfaction is important to us.
If your order arrives damaged, contains an incorrect item, or is missing an item, please contact us promptly after delivery.
Include your order number, a description of the issue, and photographs when applicable.
We will review your concerns individually and make reasonable efforts to resolve verified order issues.
Shipping Concerns
If your package is delayed, lost, or arrives damaged, please contact us so we can assist with investigating the issue.
Contact Us
For questions or concerns regarding an order, please contact Black Label USA using the contact information provided on our website.
Your Legal Rights
Nothing in this policy limits any rights or remedies available to customers under applicable consumer protection laws. Where a refund, replacement, or other remedy is required by law, Black Label USA will honor those requirements.
Thank you for choosing Black Label USA.